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Home /Knowledge base / What happens to the designs I upload?

What happens to the designs I upload?

Short answer

Section titled “Short answer”

We store uploaded files on European servers operated by bunny.net in Slovenia. They are normally retained for 90 days, and access is limited to colleagues working on the project. We can sign a non-disclosure agreement at any time.

The complete policy

Section titled “The complete policy”

If the enquiry becomes a contracted project, the documentation moves to the project’s own kDrive workspace. Our privacy notice explains what we publish, how long files are stored and who can access them, with a dedicated section for uploaded design documentation.

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Scsaurszki Péterportrait

Scsaurszki Péter

structural engineer

He receives your enquiry and remains responsible for the project throughout. You speak directly with the engineer doing the work, not a customer service team.

What happens next?

We do not promise a specific response time, but we reply quickly by industry standards. First we clarify exactly what you need; pricing follows once the scope is clear.Read about the full process.

About uploaded drawings

We store them on European servers for a defined period, and access is limited to colleagues working on the project.